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New user guide
Cryptocurrency Exchange 101
Over The Counter (OTC) 101
How do I buy Cryptocurrencies?(OTC)
How to Enhance My Account Security?
My Google Authenticator login failed
Which verification do I need?
I can’t receive emails from OTCBTC
Set up my Google Authenticator
I lost my Google Authenticator
Verify my account with my Identity Card
Verify my account with my passport
I can’t pass Identity Verification
How to Deposit to OTCBTC？
Why are EOS/ETH addresses the same?
Why hasn’t my deposit arrived?
Opps! I deposited to a wrong address
How to withdraw to my wallet?
Why hasn’t my withdrawal arrived?
How to check TxID of my withdrawal?
I failed to create a withdrawal address
How to use OTB 50% discount?
Different prices on listing/ordering pages?
What to do if my paid order expires?
What is a Fixed Offer?
What is price fluctuation system?
Why our price may be higher?